Our tours are designed for the open-minded and those truly interested in a real cultural experience.  We believe that everyone should have the opportunity to travel domestically and internationally, which means we do everything we can to provide you with quality destinations.

Yes, you can make reservations for any event at any time if reservations are still open. You will need to make the first deposit and then every month make monthly payments.

Our prices are based on standard single and double-room occupancy. Once you’ve clicked on the destination of choice, you will be able to review the list of items included, and those that are not. If you need any additional information from our team, please feel free to email us.

Air & Land option includes your roundtrip airfare and all trip accommodations.

Land only option includes all trip accommodations and excludes the roundtrip airfare. with the land-only option, you are also responsible for your roundtrip ground transfers to our hotel on arrival and departure dates.

No worries! Once we arrive, the first day is dedicated to our guides picking our group up from the airport and transferring them to the hotel. If you arrive earlier, you are responsible for your accommodations before the tour starts with our group.

No. You would still need to book the double occupancy option. We will verify your information with you later to make sure that this information is correct.

No. Your two options are a single, one-person, or double occupancy, for two. Your third person would need to either book as a single traveler, or a single traveler interested in room matching.

If you arrive later than the first day, you might miss the first day with our group. You will not be refunded for that part; however, you will still be able to catch up once you arrive.

Yes. Our general seating is economy seating. If you are interested in upgrading to business/first class, or an extra leg room seat, we ask that you wait until our team provides you with your electronic airline ticket with your information. Please note: This is a group booking; therefore, we cannot guarantee seat preferences (aisle, middle, window seat).

Please allow 15-21 days prior to the date of departure to receive your electronic ticket from our team.

Always On The Go group travel rule: One carry-on OR checked luggage and a personal item. This means we are asking that you pack wisely. Please keep in mind that this is group travel. Outside of the space available on the plane, we need to be sure that we can accommodate our entire group’s luggage on our transportation.

If you do not purchase travel protection, Always On The Go is not responsible for airline schedule changes, flight cancellations, or airline delays due to weather, mechanical requirements, or any other reasons. Always On The Go is not responsible for costs associated with rebooking a new flight to meet the group at our final destination.

We accept credit card authorization forms and online payments.

No, we do not provide refunds, nor do we transfer money. Each client is required to accept our Terms and Conditions before reservation is accepted. To protect your investment, each client is encouraged to purchase travel insurance.

You should make every effort to make a payment every month. If you find yourself not being able to make a payment, please send us an email. If you fail to make a payment for 60 days without any communication to us, your reservations will automatically cancel.

You will be responsible for finding a new roommate or you must pay the additional cost for the room occupancy change.

Automatic billing is used to pay the entire remaining balance of your reservation via automatic billing. This can be done with one credit card to cover the entire balance of your reservation.

Yes, Always On The Go will email you payment reminders at the beginning of every month if you are enrolled in our automatic billing plan. You will also receive an email confirmation after each payment is processed every month.

Payments will be monthly on or about the same day of the month you made your first payment. The number of payments is based on how many months there are from the time you book to the final payment date. You will see your exact payment plan upon making your reservations.

Always On The Go doesn’t store your credit card information, the travel supplier company does, with the exception for guests enrolled in automatic billing.

When a card is declined during your monthly payment plan, we will attempt to charge your card two days later. If your card is declined a second time, you will receive an email to make a payment immediately or your reservations will cancel. There is a late fee assessed for payment after the final due date.

Prepare to bring your walking shoes and snacks for the bus! We pride ourselves on giving you a real experience around the country or city that you will be visiting. Most of our tours are usually half-day tours, while others can last a full day. Our team will always share this information with you ahead of time so that you know how to dress for the day.

Yes. There will always be a set time for group tours, so please make sure that you are on time. We will always share with you the departure time for the following day the night before departure so that you know exactly how to prepare. Once we share the times for breakfast and the morning departure time, we expect for you to hold yourself accountable to follow that schedule. If you are not outside and ready to depart on time, you will be responsible for finding transportation to meet the group. You will not be refunded for your transportation fee, so we highly recommend you make sure that you’re on time.